We’re a team of real people who love fashion as much as you! We are committed to providing the best products and friendliest customer service. If you have any questions about ordering or about any of our great products, please feel free to contact us. Customer Service phone and email support is available Monday – Friday 10:00AM – 6:00PM (CST). Email Support: sales@fabulousvoguebags.com We strive to return all messages within the hour of receipt during our regular business hours.